Central Values

We act courteously to everyone with whom we come in contact

We follow both the Golden Rule (to “treat others as we would be treated”) and the Platinum Rule (“to treat others as they wish to be treated” when it differs). We treat others with kindness and accept no excuse for rudeness. We say “please” and “thank you” to acknowledge the courtesy shown to us by others.


We strive to give maximum effort to our clients, team, families & ourselves

We act with enthusiasm and passion for the contribution we make. We attempt to focus our efforts for their greatest impact. We put forth our best efforts at all times at work and in our community. We rejuvenate ourselves in order to maintain the energy for our best efforts.


We communicate effectively by listening respectfully & responding accordingly

We believe that clear communication is essential to everything we do. We inform our clients and one another of important issues in a timely manner. We document important details for future referenc. We communicate directly and truthfully even when it is uncomfortable to do so.


We value others' time & our own as the one commodity that cannot be replenished

We acknowledge that every good thing that we will do requires time. We cannot do everything, so we must do the most important things. We respect on another’s time by acknowledging that it is of precious value. We seek to provide valuable information for the investment of time by others.


We prepare thoroughly & promptly for all endeavors

We begin case preparation once the appointment has been scheduled. We delegate items that require assistance in a timely manner with adequate instruction. We provide realistic deadlines when requesting information from our vendors. We succeed in direct proportion to our advance preparation.


We respect the confidentiality of our clients, prospective clients & colleagues

We value and respect the privacy and confidentiality of our clients. The privacy and confidentiality of your personal information is very important to us at PIFS. We adhere to all privacy and confidentiality requirements for all entities whose products or services we offer.


We take responsibility for tasks through completion

We do what we say we’ll do. We understand our responsibilities and their priorities. We finish what we start or effectively delegate to the appropriate team member. We ask for guidance and assistance when necessary.